Questions you must ask a Network Support providing company in NYC

With the changing times, IT needs of businesses have also changed. The fact that computer networking has become the need of hour for every organization, it becomes imperative to ensure that your IT support provider is reliable.

Keeping in mind that even a minor problem in networking could cause irreparable financial damage; it becomes even more important to have a dependable support for your organization’s networking needs.

This is why before you actually go ahead with the task of hiring the Network Support Company in NYC there are certain questions that you must ask from the chosen service provider–

1. Is the company certified for doing the job?
   
   The first, and foremost, question that you need to ask the service provider is whether they are certified to handle the task of computer networking or not? Certification is important to know that the professionals handling your IT support are proficient at doing at what they offer to do. This also ensures that they have sufficient knowledge to meet your IT requirements. Certifications like CITCO, Microsoft, NetApp are some of the common ones that you can look for in a company profile.


2. What are the services that they cover?
   
   Computer Network service is not something that finishes with installation; rather a comprehensive package incorporates every aspect of networking. This includes everything from upgrading the systems with the growing needs of business, to keep a regular check on the proper functioning and maintenance of the network installations. Since not all IT support providing companies provide full services, therefore, an important question to ask here is whether the company you have chosen offers all these? If not, then you might want to reconsider your decision.


3. Can they provide you reference of their past clients?
   
   After answering all your doubts about their services, you must know whether they are disciplined at what they do or not? The best way to do this is to ask for the references of client’s, they have worked for, in the past. You can contact them and get a fair idea about the level of expertise and professionalism the company puts in their service.

These 3 questions are the most basic ones that you need to ask the service provider before hiring them for your organization’s network support. And, if you get satisfactory answers for all the above mentioned questions then you can be sure that the professionals you have chosen are the right ones.